LAST UPDATED 01 NOV 20

PRIVACY POLICY

We will treat your data in the same way that we would wish our own personal information to be treated. This notice explains how we use any personal information we collect from you through our website and forms.

Collecting your information
Most of the pages on our website can be accessed without giving us your personal information. If, however, you sign up for our mailing list we'll ask you for your name and email address. We also record your activity and preferences when visiting our website through the use of Cookies (see the Cookies section below). If you are a business signing up to become a member of our Directory, purchasing advertising, or signing up for one of our events (e.g. networking/workshops) we will collect relevant information required for these to be created and to maintain accurate records of any service agreements.

Using your information
If you agree to receive email updates, we'll use your name and email address to send this information to you in the form of newsletters. By sending this information to you, we are pursuing our legitimate interest to provide you with the latest news, events, and information featured by The Buzz Hub Co. or collated by us from other local businesses across Herts, Beds, and Bucks. You have the right to object or restrict to this processing at any time, just let us know (see the Contact section below) or click on the unsubscribe link at the bottom of the email. We promise not to bombard you with information or irrelevant news. We use Mailchimp to send our newsletters. Please see Mailchimp‘s privacy notice for further information.

For business users, any information we collect from you for advertising or to be listed on our Directory is required to create a record of our service agreement and for us to create your online listing or advert. If you sign up to one of our events, the information we collect from you is for the sole purpose of managing the event (e.g. a record of attendees or for payment purposes.) If you submit an event to our Event listings page, we collect only the necessary details required for advertising the event on our site or to be able to contact you should we need to get in touch (e.g. for further details or if there is an error). We will always ask you to opt-in for your business contact information to be shared with other businesses if you sign up to our networking events. We will also ask you to opt-in to receive a one-time email from our business workshop presenters should you attend a workshop with us.

Who else receives your personal data?
We will only share your personal information with third parties if required by law or if they are integral to the operating of our business.

Third parties operating on our behalf include our online form provider (Wufoo/Survey Monkey), website analytics trackers (Google Analytics and Facebook Pixel), our membership and payment processors (Memberful and Stripe), our mailing provider (MailChimp), and our website event calendar (Tockify). Data collected via our website forms are encrypted in transit using highly secure TLS cryptographic protocols, and any third-party companies listed above that operate outside of the EU are registered with the US Privacy Shield and have updated their privacy policies to ensure your personal data is adequately protected in line with GDPR.

Wufoo's Privacy Policy can be viewed here. Google's privacy policy can be view here. Stripe’s Privacy Policy can be viewed here. Memberful's Privacy Policy can be view here. Tockify’s Privacy Policy can be viewed here. Facebook's Privacy Policy can be viewed here. MailChimp's Privacy Policy can be viewed here.

How long will we keep your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For general users, this means we'll keep hold of your data during the period we provide our services. For business users we'll keep hold of your data during the period we provide our service to you plus six years from the end of the last company financial year they related to, in order to comply with UK company record keeping requirements.

Your rights to your personal data and complaints
You're entitled to know what personal information we hold about you and how that information is processed, which means you can ask us to do any of the following things:

to access your data;
to rectify any mistakes relating to your data;
to erase your data;
to stop processing your data;
to receive an electronic copy of your data;
to object to our processing of your data;
to receive a notification of any breach of your personal data (we will automatically notify you of this as soon as we are aware).

Just let us know (see Contact section below) if you'd like to exercise any of your rights.

Cookies
Our sites use cookies to distinguish you from other users of our site.

This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse our site, you are agreeing to our use of cookies. A cookie is a small text file that is stored by your browser on your device or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer's hard drive or device.

We use the following cookies:

Necessary cookies: Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytical/performance cookies: they allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily;

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Contact
We welcome any queries or enquiries or requests in respect of this notice. You can contact us by sending an email to hello@thebuzzhub.co